Thursday, July 24, 2014

Melissa Kesner - granting wishes for special kids

In the spring of 1980, an Arizona Department of Public Safety officer learned of a 7-year-old boy with leukemia, and that his one wish before he died was that he could be a police officer “to catch bad guys.” That little boy’s wish was granted, and the seeds were planted for a foundation to make a dream come true for children diagnosed with life-threatening illnesses.

Now more than 30 years later, more than 226,000 children in the United States have been granted a heartfelt wish through Make-A-Wish foundation. It takes a lot of planning, and a lot of people, to make this happen.

Melissa Kesner with her daughters and husband
Melissa Kesner became a volunteer wish granter in 1999, after she moved to Kansas City for work. She had heard of Make-A-Wish, and knew it had a Kansas chapter in need of volunteers. For her, it was a way to connect in her new home town.

“My very first wish granting experience, the wish child wanted to be in the army for a day,” Melissa said. “It was awesome - we were able to partner with a local army base and had him go through a modified basic training camp. He got to ride in a helicopter, march in a group, and he earned an award at the end!”

One her most elaborate requests was a child who wished for an International cruise around Italy. The request was challenging for several reasons –it involved international travel, and the cost was fairly extensive. The local chapter spent 15 months coordinating with international Make a Wish organizations and individuals in an effort to grant the child’s wish. It finally came through and the trip was the wish of a lifetime!

Travel is a fairly common request. “Most of the younger wish kids that I have worked with like to go to Disney World in Orlando,” Melissa said. “For an older child, almost anything is game. I have done shopping sprees, room make-overs, cruises, celebrity meetings - there are some limitations to what we can do, but for the most part this is the one time I have always said the wish recipient can be selfish.”

One child wished for a shopping spree, so Melissa and her wish granting partner arranged for a limousine to take her to Oak Park Mall, ending in a celebratory pizza party with her friends after. Another child wanted a bedroom make-over. Over the course of several  months, Melissa was able to get in-kind donations from a local design firm and mattress warehouse, and local contract teams to paint and arrange all new furniture. The day ended in a surprise reveal for the wish child.

Meeting celebrities is another frequent wish, though not necessarily singers and movie stars. “Athletes have been more of a draw,” Melissa said. “One wish kid wanted to meet the Miami Heat players and another wanted to meet the Tennessee Titans quarterback.”

An important part of the process is to ensure the child’s wish is something the child truly wants and is excited about. The process begins with a referral, usually from a child’s physician, but anyone can submit a request on behalf of a child. Once the screening process is completed, two volunteers meet the wish child and family.

“The purpose of these meetings is to understand family dynamics, understand any medical or physical limitations, and brainstorm ideas for what the child would like to 'do, see, be, or meet',” Melissa said. The brainstorming is generally done as a game, so the child imagines a variety of ideas, and eventually narrows it down to the one special wish. Some children know right away what they want, while others need a little more time to dream.

You might suppose that meeting these children would make a volunteer wish granter feel sad. Not so, Melissa said. “Most people think Make a Wish is just for those children that are terminally ill - it can be, but it is also for those kids who have had a life altering experience, but with medical care, may live a long life. I am only with the family through the wish process, and then we say goodbye. Paperwork is part of the process - but mostly volunteer wish granters get to do the fun stuff!”

Melissa comes from a background where she was regularly made aware that many people had difficult lives. Her father was a Lutheran minister in the Missouri Synod. “I grew up being familiar with people who lived or were living through challenging situations,” Melissa said. “My parents always gave back to the community and set a wonderful example for us.”

That background helps her with her job today, as a Physician Services Manager with Children’s Mercy Hospital. Melissa’s current job has required some time adjustments, so she is taking a break from wish granting but hopes to return before long. “This is an opportunity to give back,” she said, “but also a chance to really be thankful for what I have been given. These kids are a testament to facing obstacles and working through them. How can you not love putting a smile on someone's face?”


To learn more about Make-A-Wish, please visit http://wish.org

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